I added this asset yesterday and it states a warning on the asset page at the top
" This asset does not have an assigned policy. Please use the [policy assignment] page to assign a policy."
when I go to the policy assignment page it is correctly assigned I moved it to a different folder they saved it and moved it back and saved it with no changes.
if i click on the [View Effective Policy ] link it goes to a 500 error page
Sorry! Looks like we had a problem on our end.
What do i do ?
Please open a ticket with support and include a link to the asset in question. They’ll need to dig into it to see what’s going on with the asset.
As a stopgap, you can try moving that asset into the root folder of the customer, saving that, and then moving it back and saving again. Let me know if you still get a 500 or if it resolves that.
well darn, Andy that fixed it…
Ok cool, if you see that again for any reason please let support know. That “technically” shouldn’t be possible, but obviously that wasn’t the case in this situation.