# Syncro Winter Holiday Support Hours

**URL:** <https://community.syncromsp.com/t/syncro-winter-holiday-support-hours/18984>\
**Category:** Announcements & Updates\
**Created:** [December 23, 2025, 5:56pm UTC](https://community.syncromsp.com/t/syncro-winter-holiday-support-hours/18984 "2025-12-23T17:56:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jess](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/jess/32/4163_2.png) [@Jess](https://community.syncromsp.com/u/Jess)\
**Post date:** [December 23, 2025, 5:56pm UTC](https://community.syncromsp.com/t/syncro-winter-holiday-support-hours/18984/1 "2025-12-23T17:56:27Z")

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Hey Community Members! Just want to make you all aware of the Support Team’s coverage over the holiday season:

- **Wednesday, December 24:** Light staff coverage
- **Thursday, December 25:** Closed
- **Friday, December 26:** Light staff coverage

New Year:

- **Wednesday, December 31:** Support will close at 7:00 PM EST
- **Thursday, January 1** : Closed

Our self-service agent, Astro, will remain available 24/7 for partners.

Thanks for your patience during this time! We hope you all have a wonderful holiday and happy new year to you and your family 🥳

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**Author:** ![system](https://us1.discourse-cdn.com/syncro/original/2X/f/f8124103187f3aeeb1b4186c3c5257d256d1c5bd.png) [@system](https://community.syncromsp.com/u/system)\
**Post date:** [May 7, 2026, 5:56pm UTC](https://community.syncromsp.com/t/syncro-winter-holiday-support-hours/18984/2 "2026-05-07T17:56:41Z")

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