Syncro agent, processes, or services detected as malware or virus

Sometimes an anti-virus (AV) program will label some of Syncro’s files or services as malware—a false positive. For example, one AV reported Syncro.Overmind.Service.exe, resource WS-CMPTRX-I5-DT, as malware.

You may either contact the AV maker directly or let us know so they can take a look at our installers and services to confirm there isn’t any malware. AV companies will typically update their definitions to clear up these false positives.