Splashtop not running on Intel Mac

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Intel Mac (2019 MBP) running Big Sur.
Connecting for remote support through Splashtop is hit and miss.
"Splashtop says: The streamer isn’t online. " is what I get.
Not sure how else to troubleshoot.

I know the permissions are correct, and I know there’s no firewall issues either on the Mac or at the client site.
Is there a way to script Splashtop to restart remotely?
Any assistance would be greatly appreciated.

Not sure if this will help or not, but any remote software on MAC is going to be hit or miss. You will need to allow the streamer access

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