# Sep 2023 Release Notes

**URL:** <https://community.syncromsp.com/t/sep-2023-release-notes/13078>\
**Category:** Announcements & Updates\
**Created:** [September 21, 2023, 8:24am UTC](https://community.syncromsp.com/t/sep-2023-release-notes/13078 "2023-09-21T08:24:43Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Caitlin](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/caitlin/32/2108_2.png) [@Caitlin](https://community.syncromsp.com/u/Caitlin)\
**Post date:** [September 21, 2023, 8:24am UTC](https://community.syncromsp.com/t/sep-2023-release-notes/13078/1 "2023-09-21T08:24:43Z")

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### Windows Agent: 1.0.180.0 - 6/22/23 | Mac Agent: 1.10.537 - 2/22/23

## What’s new

- Added Quick View and Online Indicator to Vulnerable Systems Report
- Made Internal Ticket Warnings Banner display on Ticket Detail for all Tickets on a Customer with activated warning
- Added Assigned Contact as column in Customer Portal Ticket Section of main Portal page
- Alphabetized Products & Services Table by Name
- Added The Ability To Export Contacts To CSV
- Added Invoice Reminders To Email Summary Of The Invoice Detail Page
- Allowed Customer to Change Payment Profiles in the Customer Portal
- Added Missing Patches by KB Report - Make KB Numbers Navigate to Respective Microsoft Update Page
- Added Missing Patches by KB Report - Count of Assets Missing Now Navigate to Filtered List of Assets
- Added New Lead Button in Leads Module
- Added Assigned Contact Column to Tickets in the Customer Portal
- Added Confirmation for Editing/Deleting Customer Credentials
- Added New Invoice Tags for Year

## What’s updated

### Ticketing

- Resolved issue with Ticket Creation Email being sent even though Initial Issue is turned off
- Resolved Ticket View Assignment “User Assignment” dark mode styles
- Resolved issue where Ticket Quick Filters couldn’t be submitted without (Ticket Views - Create) permission

### Billing

- Resolved issue with adding asset counter line item to recurring bill

### Patch management

- Resolved issue where Windows Patches were not updating in ‘Windows Patches’ table on asset view

### Customer management

- Resolved issue with new Customers being created with Remote Access enabled despite no Portal User
- Updated Customer Card in Customer Portal - Ticket Detail so that it displays Assigned Contact info when the Ticket has a Contact assigned
- Password Field is now easy to update when clicking to reveal the field in Customer Credential Tab

### Asset management

- Resolved issue where Custom Field weblink didn’t load in Asset Quick View

### Rich text

- Resolved issue with RichText Attachment file name being too long

### Integrations

- Updated ACH Billing App Card to include Breadcrumbs
- Updated Emsisoft App Card to include breadcrumbs
- Updated Webroot App Card to include breadcrumbs
- Updated Bitdefender App Card to include breadcrumbs
- Updated Splashtop App Card to include breadcrumbs and update “Back To Apps” link to become a button
- Updated TeamViewer App Card to include breadcrumbs and update “Back To Apps” link to become a button
- Updated ScreenConnect App Card to include breadcrumbs and update “Back To Apps” link to become a button

### Windows agent

- Added a new process to the Windows agent, Syncro.MessageBroker, to facilitate communications between the RMM agent and the Syncro backend. Learn more about our agent services and processes in our [Syncro Exceptions and Allowlists knowledge base article](http://syncro.staged-by-discourse.com/t/syncro-exceptions-and-allowlists/2004).