Securiy Groups for Techs to Access Multiple Customers

Our previous two RMM had this security group feature that allows techs access to multiple (but not all) customers

  1. Used for junior techs or seasonal contractors who should only work on specific customers

  2. Also allows VIP and sensitive customers only accessible by senior techs

This would be an extension of the Customer Specific security groups.


Correct me if I’m wrong folks, but I don’t believe that Syncro has any kind of feature to give users permissions to some customers and block some other customers. All or nothing.

Review this post to see what you think:

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Correct - Syncro will only allow single customer access.

That is why I posted this in the Feature Requests so others can vote.

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