Search All The Things is great to find a computer or server quickly - however as sometimes a search can return multiple results and you cannot tell which asset is for which customer.
For example if we have 10 servers called EXCHANGE and I search for EXCHANGE I cant tell which server one is for which customer.
Displaying the customer name (or portion of it) in a column in the search results would be a massive help.
Thanks
Grant
@Actrix Similar search capability you are asking for is used in the Syncro Chat tab when searching for an asset to begin a Chat session with.
The search results in the Chat tab are presented in the format
- -
So it seems that Syncro has some code to present search results in Search All the things as
-
For us, for a long time, even before we came to Syncro, we have prefixed all Asset Names with a 3 character code unique to each customer. Usually the first letter of the words in a customer name, or the first 3 letters of a customer name.
In this way you might have
MCD-EXCHANGE
GSK-EXCHANGE
TES-EXCHANGE
for McDonalds, Glaxo Smith Kline, Tesla
We have a similar setup but we just use search like “%COMPANY% %SERVER%” and it works nicely.