Remote Access (built-in Splashtop for clients) is enabled somewhere

I just noticed that I’m getting billed for 2x remote access licenses. I don’t know where they are and I don’t see a way to do an asset search to find them. Anyone know how I can figure out which assets have remote access enabled in order to disable it?


This report is supposed to do that, I have found it to not be very accurate however. But may help you?

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That worked, thanks!

The one trick was that one of the users listed was the primary contact and it was disabled for them as a normal contact but enabled at the customer level.

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