Reboot dialog has not updated to use my new logo

The dialog box that prompts a user to allow reboot initiated by syncro has not updated to use my new logo that I swapped over a week ago.

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Hi Ken, this will be the logo under Admin > Account Profile. Image size should be 200px or smaller, and PNG file format. The logo is then sent to the agent during one of its syncs.

You can try re-uploading it, if this doesn’t work there may be something preventing the agent from fully communicating and I would recommend whitelisting. Syncro Exceptions and Allowlists

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That is where I changed my logo, it updated everywhere else. I changed the icon and system tray updated within the hour on all devices.

If you’d like to send a ticket to with an attachment of the logo you uploaded we can test with that.