Title: PSA: Rich Text: Unable to edit Ticket Description field in Leads Module
Subject: Ticket Description field no longer editable in Leads Detail
Description of Issue: The Ticket Description field is no longer able to be edited in the Leads Description
URL where error occurs: /leads/id
Affected Objects listed: Ticket/Lead Description field
Steps to Reproduce:
- Navigate to the Leads Tab
- Select a Lead
- In the Ticket Description/Lead Description, you cannot double click into the field to edit it.
Next Steps: This has been logged with the dev team to investigate