Problem with store credit

I have a customer with store credit from a returned product. I started to apply the credit to an open invoice but the amount did not appear to be what I expected. So, I cancelled the process. At that point I noticed the credit went from 288.90 to 577.80.

I have since applied the 288.90 credit to the invoice so there is still a store credit for 288.90.

How can I reduce the store credit to 0?

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