Has anyone added a “pop up” field to a customer contact? This works fine for a customer but when I put a note in there, it does not pop up when you open the contact.
From what I have learned this would be a feature request. The ticket pop-ups are not tied to a contact.
That’s weird because it does allow me to add a pop-up box to a contact, just doesn’t work
My apologies you are correct! I am having someone from support open a ticket, and they will reach out to you so that you are added to our open developer report for a fix.
Any update on this? It would be really helpful to have a note when we are offboarding a contact at a client.
Hi @rickbergami, reaching out to support right now and will circle back here with an update.
Support has escalated this to our Dev team and the issue is being investigated for fixes.