# Our New Mac Agent Is Now Live!

**URL:** <https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502>\
**Category:** Announcements & Updates\
**Created:** [January 13, 2022, 7:05pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502 "2022-01-13T19:05:22Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Andy](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/andy/32/2588_2.png) [@Andy](https://community.syncromsp.com/u/Andy)\
**Post date:** [January 13, 2022, 7:05pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/1 "2022-01-13T19:05:22Z")

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Hey everyone! Our new Mac agent has officially been released, and now includes full scripting support (script variables, required files, api commands) as well as support for our native Splashtop RMM integration.

Full a full accounting of what our agent supports you can reference [THIS KB document](http://syncro.staged-by-discourse.com/t/syncro-mac-agent/1591).

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**Author:** ![Jimmie](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@Jimmie](https://community.syncromsp.com/u/Jimmie)\
**Post date:** [January 13, 2022, 7:19pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/2 "2022-01-13T19:19:41Z")

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The table doesn’t list the native Splashtop for either the Windows or Mac agent, just BYO stuff.

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**Author:** ![Andy](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/andy/32/2588_2.png) [@Andy](https://community.syncromsp.com/u/Andy)\
**Post date:** [January 13, 2022, 7:33pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/3 "2022-01-13T19:33:30Z")

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Cause it’s native 🙂

Good callout, I will get it added.

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**Author:** ![anon60060981](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@anon60060981](https://community.syncromsp.com/u/anon60060981)\
**Post date:** [January 13, 2022, 7:47pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/4 "2022-01-13T19:47:09Z")

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Excellent News! I’ll begin testing immediately!

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**Author:** ![mark1](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/mark1/32/215_2.png) [@mark1](https://community.syncromsp.com/u/mark1)\
**Post date:** [January 13, 2022, 7:54pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/5 "2022-01-13T19:54:04Z")

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I think I got a preview of this. THis morning we happened to be onboarding a new Mac and when adding permissions we noticed “Splashtop Streamer” in the System Preferences.

Can’t wait to test it out!

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**Author:** ![clarence.rudd](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/clarence.rudd/32/542_2.png) [@clarence.rudd](https://community.syncromsp.com/u/clarence.rudd)\
**Post date:** [January 14, 2022, 3:35am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/6 "2022-01-14T03:35:46Z")

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What is the version of the latest agent ?

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**Author:** ![Andy](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/andy/32/2588_2.png) [@Andy](https://community.syncromsp.com/u/Andy)\
**Post date:** [January 14, 2022, 5:07am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/7 "2022-01-14T05:07:20Z")

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I believe it’s 0.28.401.

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**Author:** ![peet](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/peet/32/178_2.png) [@peet](https://community.syncromsp.com/u/peet)\
**Post date:** [January 14, 2022, 5:11am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/8 "2022-01-14T05:11:33Z")

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@Andy There are no script variables for “Mac Script”. Kind of an evil tease as this is one of the biggest things that has been killing me about the Mac agent. When will we see Script Variables for “Mac Script”? Or if there’s a different way to handle the variables than setting them in the script UI, can you point us to the documentation? Both the current UI and the current documentation have script variables as a Powershell only feature …

 ![CleanShot 2022-01-13 at 22.09.32@2x](https://us1.discourse-cdn.com/syncro/original/1X/246d80b2451c22d94485334c50e645c7f172a59a.png)  
.

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**Author:** ![Andy](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/andy/32/2588_2.png) [@Andy](https://community.syncromsp.com/u/Andy)\
**Post date:** [January 14, 2022, 5:59am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/9 "2022-01-14T05:59:16Z")

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It’s there. I think you probably just need to clear your browser cache, refresh your page, and then I bet that resolves it.

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**Author:** ![peet](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/peet/32/178_2.png) [@peet](https://community.syncromsp.com/u/peet)\
**Post date:** [January 14, 2022, 6:15am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/10 "2022-01-14T06:15:56Z")

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No cache-clearing necessary. When I posted the above it wasn’t available on any Mac Script, new or existing. My browser is still open and in the same Syncro login session. I navigated to a Mac Script and its there. ¯\_(ツ)_/¯

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**Author:** ![Andy](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/andy/32/2588_2.png) [@Andy](https://community.syncromsp.com/u/Andy)\
**Post date:** [January 14, 2022, 6:36am UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/11 "2022-01-14T06:36:13Z")

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Weird. Glad it’s working for you now.

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**Author:** ![weave](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@weave](https://community.syncromsp.com/u/weave)\
**Post date:** [January 14, 2022, 9:45pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/12 "2022-01-14T21:45:58Z")

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Tried it on one Mac so far. Worked great, including Splashtop. But then I upgraded that Mac to Monterey (12.1) and it didn’t run on boot. Re-installed agent again and now I see the screenshot in the asset overview page, but trying to run Splashtop fails with session password incorrect.

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**Author:** ![Jimmie](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@Jimmie](https://community.syncromsp.com/u/Jimmie)\
**Post date:** [January 14, 2022, 9:47pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/13 "2022-01-14T21:47:43Z")

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Session password issue should just be a sync issue. May need some time, unless it’s been more than 6 hours.

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**Author:** ![weave](https://avatars.discourse-cdn.com/v4/letter/w/6f9a4e/32.png) [@weave](https://community.syncromsp.com/u/weave)\
**Post date:** [January 14, 2022, 10:05pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/14 "2022-01-14T22:05:44Z")

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Thanks. A reboot cleared it up. Syncro loaded at boot this time and Splashtop worked. I wonder if after a major OS upgrade, the “first run” changes how things startup enough to have caused that problem. (stabbing in the dark here)

Really excited this is finally happening. I had previously installed splashtop business on each mac and had clients have to manually run it and recite the 9 digit code to me.

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<div class="post-metadata">

**Author:** ![Jess](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/jess/32/4163_2.png) [@Jess](https://community.syncromsp.com/u/Jess)\
**Post date:** [April 11, 2025, 11:26pm UTC](https://community.syncromsp.com/t/our-new-mac-agent-is-now-live/2502/15 "2025-04-11T23:26:25Z")

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Closed on April 11, 2025, 11:26pm UTC


