Multiple System Tray Icons Appearing

If you see multiple Syncro System Tray Icons, this typically occurs when something causes the Syncro Live process to repeatedly restart. Please check if anything is interfering with that process.

If nothing stands out, please click Submit Support Ticket at the top of this page. Please include a link to one of the assets experiencing this issue and an approximate time this behavior occurred and we will investigate.

How do we find what might be causing this to close? I’ve seen this on a number of assest.

That can be hard to pinpoint since we don’t have logs that show what other service caused ours to shutdown/crash, but a usual culprit is antivirus software.