# Mar 2024 Release Notes

**URL:** <https://community.syncromsp.com/t/mar-2024-release-notes/15485>\
**Category:** Announcements & Updates\
**Created:** [March 31, 2024, 4:00am UTC](https://community.syncromsp.com/t/mar-2024-release-notes/15485 "2024-03-31T04:00:00Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Caitlin](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/caitlin/32/2108_2.png) [@Caitlin](https://community.syncromsp.com/u/Caitlin)\
**Post date:** [March 31, 2024, 4:00am UTC](https://community.syncromsp.com/t/mar-2024-release-notes/15485/1 "2024-03-31T04:00:00Z")

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### Windows Agent: 1.0.182.0 - 3/10/24 | Mac Agent: 1.13.572 - 3/22/23

### Ticketing

- Added ability to pause ticket timers
- Resolved issue with Ticket Detail - Relevant Assets opening Backgrounding Tools
- Resolved issue with tools opening in existing tab when clicked instead a new tab
- Resolved issue where Pressing Enter/Return inside a canned response with multiple line breaks jumps the cursor to the bottom of the window (Rich Text)
- Resolved 500 error when Clicking ‘Modify Views’ under Ticket View Settings
- Resolved ticket comment showing dozens of random attachments after copying a ticket comment from one ticket to another
- Resolved issue with Ticket Efficiency by Customer and Ticket Efficiency by Technician not working as expected
- Resolved issue with Ticket Views filtering behaving in unexpected manner when navigating to page 2

#### Reporting

- Added Asset Saved Search to Missing Patches by KB Report
- Added Labor Rate as column on Ticket Time by Technician Report
- Resolved 500 error with Vulnerable Systems report when using a large number in the Stale Age (in days) report
- Resolved issue where Report Builder list summary table overlapped with footer on PDF
- Resolved missing location on Invoice Aging report CSV
- Resolved issue where ‘Load More’ button in the Tax report loads the whole table instead of the cells specific to the selected tax rate
- Resolved issue with adding customers to scheduled reports
- Resolved 404 Error on Executive Summary report

### Customer management

- Resolved issue with contact titles disappearing from the contact page

### Communications

- Resolved issue with leads’ domain names cutting short after the “.” if there are more than four characters afterwards
- Resolved issue with SMS duplicating a message when email address is inserted
- Resolved mailbox dark mode

## Inventory

- Resolved issue with adding multiple upsells in the product upsell UI at once
- Resolved issue with searching for products using the “Enter” key on the keyboard

### Miscellaneous

- Resolved IP error when selecting documentation tab or creating new documents
- Resolved issue with outbound dropdown splitting in two when removing an entry
- Updated Syncro API docs and links
- Resolved issue with using to Command + Left click to open a search result in a new tab on MacOS Chrome & Firefox not behaving as expected
- Resolved mailboxes dark mode