Now that I am really getting in to using SyncroMSP I am starting to feel a few pain points. I hope I am not aware of a feature, so thought I should ask the question here.
I use contractors a lot to diagnose faults onsite after I have remotely diagnosed. Does Syncro have the ability to send work orders to contractors, or have a similar method of managing contractor engagement?
Surely I am not the only business that relies heavily on contractors for the onsite works. How are others managing this process? Seems I cannot even create a Purchase Order as PO’s are not associated with tickets in any way, and labour is not tracked.
Are people getting around this with integration with other apps? Preferably ticket integration so I can track who did what job for me. This is extremely important, as I may need to look up who did a job in the past, or create a report on a job.