# Live Expert Power Hour Oct 3 - The High-Efficiency Helpdesk: Mastering Ticket Views, Tags, and Automation

**URL:** <https://community.syncromsp.com/t/live-expert-power-hour-oct-3-the-high-efficiency-helpdesk-mastering-ticket-views-tags-and-automation/18660>\
**Category:** Announcements & Updates\
**Tags:** power-hour\
**Created:** [September 26, 2025, 7:20pm UTC](https://community.syncromsp.com/t/live-expert-power-hour-oct-3-the-high-efficiency-helpdesk-mastering-ticket-views-tags-and-automation/18660 "2025-09-26T19:20:29Z")\
**Posts on this page:** 1\
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**Author:** ![Caitlin](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/caitlin/32/2108_2.png) [@Caitlin](https://community.syncromsp.com/u/Caitlin)\
**Post date:** [October 3, 2025, 9:41pm UTC](https://community.syncromsp.com/t/live-expert-power-hour-oct-3-the-high-efficiency-helpdesk-mastering-ticket-views-tags-and-automation/18660/2 "2025-10-03T21:41:22Z")

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Thank you all for joining today’s Power Hour, **The High-Efficiency Helpdesk: Mastering Ticket Views, Tags, and Automation**. Big round of applause to @Lindsey and Michael Paranich for walking us through how to build a high-efficiency helpdesk.

If you missed it or would like to rewatch, you can view the recording **[here](https://community.syncromsp.com/t/power-hour-recording-the-high-efficiency-helpdesk-mastering-ticket-views-tags-and-automation/18688)**.

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_[View the full topic](https://community.syncromsp.com/t/live-expert-power-hour-oct-3-the-high-efficiency-helpdesk-mastering-ticket-views-tags-and-automation/18660)._