Invoice error in Syncro - Fetch of data from Catalog has failed

Invoicing Invoices
#1

I’m seeing this issue in Syncro when creating an invoice. It’s preventing syncing with QBO. Any idea how to fix it?

Actual QuickBooks Error: A business validation error has occurred while processing your request: Business Validation Error: Fetch of data from Catalog has failed

1 Like
#2

Support will probably need to look into that. That error is an API response from QB, but it’s not in their list of documented errors. https://help.syncromsp.com/hc/en-us/articles/115002530353-Glossary-of-QuickBooks-API-Errors. Also couldn’t find mention of catalog errors in QB published API codes.

#3

I followed your advice and opened a ticket.

#4

I’m seeing this error today for the first time today as well. Never had this particular issue before.