Invoice credits v payments

Is there anyway of showing a credit applied to an invoice as a credit rather than a payment?
On the bottom of the invoice it states “Less Payments” and “Less Credits” however when I apply a credit to an invoice it always shows as “Less Payment” instead of “Less Credits”?


Hi @tracy

We do not currently have a credit tag that breaks down credit payments separately from other payments on the invoice in a more clear way. I will happily log this request with our Product Team. You’re also welcome to post this request here Feature Requests - Syncro Support Community. This allows for other users to engage and upvote your idea.

I’m so glad I found this question and answer. This is MUCH needed to avoid confusion when we apply a credit to a customers invoice. The problem occurs when their credit card charge does not match that of the invoice so they ALWAYS call to discuss.