Investigating reports of Cloudflare errors when attempting to login

We are investigating reports of issues with Cloudflare causing an infinite loop when attempting to login to the platform. Our team is investigating these reports and working with Cloudflare to identify and resolve the issue.

This took approx 3 weeks to be detected. Ended up switching off our custom subdomain to simply avoid the redirect issue.

Interesting, no issues here so far…

It’s extremely rare and only affecting a small handful of users.

One of my techs mentioned this, but I told him he is crazy because it hadn’t happened to me. :slightly_smiling_face:

I taught them a lesson. Made NET drop 25% after hours.

This seems to have cropped up again. I’ve been experiencing it myself and had been able to access the platform no problem a couple days ago.

It only happens when I use firefox, but that’s my browser of choice.

I’d reach out to support on this one. I know that Chrome is the only officially supported browser, but that specifically shouldn’t really be browser specific.