Is there a way to hide all rates from (specific) techs? We do subemploy techs and do not want them to see the rates we charge to our customers.
This would be a feature request, it is currently not a function within Syncro.
Hey Frank, so first this is a very good idea and I totally understand the need. I don’t know when this is going to happen, but Approve & Post functionality is something we’re looking to add down the road and this is 100% something that will be included as part of that feature, if not sooner. You’ll be able to hide all pricing on tickets from technicians as part of a security permission.
That should be your group permissions. *.syncromsp.com/groups