We are doing more and more comanaged IT and we really need to be able to restrict users to only see certain scripts. We have not given our comanaged IT access to Syncro yet because we have customer names and info in our scripts and we have no way to prevent them from seeing other customers scripts. We need to be able to tag scripts to a customer and allow users to only be able to see scripts for their own customer object (or customers they have been granted access to). I would also like the ability to tag a script so that it can ONLY be run on a certain customer. Today, we have deployment scripts that use unique keys per customer, but I could accidentally run a script meant for Customer01 on Customer02, there is no way to prevent this from happening.
One suggestion, that we’ve done. Make scripts all generic as much as possible and pass specific keys, etc as variables from the customer record. This has helped us out alot. And de-duplicated a lot of scripts.
I agree being able to give access to scripts based on script tag would be a great feature. Though Like jbaynes said, we do not have any customer specific scripts. All scripts are written generic and customer specific details are stored in the customer custom fields. Then the script can be run against any client and either will do what it needs to based on the fields being filled or gracefully exit if there is nothing to do.
Well, I am dumb. Not sure why I hadn’t thought of this. Our scripts have been a mess making copies for customers This will save a lot of time! Learn something new every day.