We have a client who has several hundred devices including quite a few virtual machines. I went through all of them and assigned friendly names in Syncro that would be easier to search than the asset names. Unfortunately over time it seems the friendly names for the devices are rotating to different virtual machines. This only seems to happen on virtual machines. I was forced to disable all friendly names for VMs for this client as it was just causing confusion as they would be wrong all the time.
That’s pretty odd. You didn’t clone these VMs so they all have the same Syncro agent on them did you? If that’s not it I’d say contact support, sounds like a bug they’d want to track down.