I use Syncro for in-house IT operations at my company. When a user emails my firstname.lastname@example.org account it creates a ticket, which is to be expected, but then that sender becomes their own customer. Is there a way to set it so when they email in they just become a contact for the only customer I have (our company)? Otherwise I have a number of customers when I really just want the one customer/organization with all the employees listed as contacts so that I can assign assets and tickets to them individually. Any suggestions on how to make that happen or am I using the system incorrectly?