Dell iDrac Server Monitoring

Does Syncro plan on adding a policy to Monitor Server Hardware? Specifically Dell and HP.

One of the most important services we offer is Server monitoring. Being able to query the Server sensors and react to a Server Hardware failures is an vital part of any MSP service. Things like Hard Drive failures, temperature issues, Fans etc. are crucial.

We are currently using a different solution to fill this role but it would great to have everything running in Syncro. Our techs are viewing a separate Dashboard just for our Server monitors and alerts.


I am monitoring iDRAC with SNMP

Thanks for reaching out, Rovi. Other partners have also expressed interest in including specific hardware monitoring, and I understand why. That said, we aren’t planning on building this feature, at least not soon.

We have limited development resources, but we plan to revisit backlogged feature requests as soon as we’ve worked through our current plan. With that in mind, please let us know if there’s anything else you’re interested in or any other information you want to provide to lend additional context.

Dale Dawson
Director of Product for Syncro