Customized Ticket Charges - No Option for Parts Description

We decided to use “Customize Text for Ticket Charges”. It works well but unfortunately when adding parts, the name of the part does not show up on the ticket. I am unable to figure out what tag to use to show the name of the part.

The only reference I find for tags is located at https://help.syncromsp.com/hc/en-us/articles/115002530093-Ticket-Timers#timertags.

Hi Alex, there wouldn’t be any tag that pulls a part name.