Customer ticket url template tag

Does anyone know the template tag for a customer to view their ticket via url in their portal? The {{ticket_url}} and {{ticket_link}} template tags do not work for a customer to view their ticket via link. It instead takes them to the tech login and creates confusion as they cannot login or reset their password form that page.

Any ideas?

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The default one on templates is {{online_profile_url}}. I believe all the ticket URL ones are for internal only so they go through the default portal one and log in.

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