Customer Filter in Ticket Search

Please can you add a customer filter dropdown in the Tickets search filters please?
This would save time rather than going into a customer and then tickets.

Like in a ticket saved search, or just the filter? You should be able to use the search box on the tickets page to filter by customer today. Or you can use the search all the things box in the main header, type in the customer, and then select the tickets icon to go right to a filtering ticket list.

Hi Andy.
I had not tried using a saved search (in my case showing all tickets by created date desc). And then using the search to filer by customer. I had wrongly assumed that the search overrode the saved search.
Thanks for pointing this out :slight_smile:

Yeah no problem man. Glad you got that sorted :).