Is there any plans to integrate directly with ConnectWise psa for configuration sync? For syncro customers that only use RMM features
I doubt it. CW’s API is a pain and requires a developer’s account, so it’s not easy to develop for. In fact, CW would probably deny request if they knew what it was for. It would be better if CW developed it on their end because they would potentially be earning more of your business whereas Syncro has everything to lose if they did an integration. It would be better if you integrated with something like IT Glue and then integrate that with CW. We’ve had CWA, CWM, and Kaseya all integrated with ITG and it was syncing up nicely.