Change ticket accent colors depending on ticket status

Being able to quickly differentiate between a ticket status with a quick glance at a color would help keep track of tickets when there are a lot of tickets in tabs.

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We also use “Priority” for tickets and it would be great if we custom color both the priority and the Status columns to know what state the ticket is in at a glance. When you are beyond 10 tickets it looks like a bland mess.


I’m not sure why this topic isn’t more highly sought after. I had this feature with Kaseya BMS and it a huge help! @totalcomputerservice you’re right about it turning into a bland mess. Can’t tell the difference between what tickets are what.