Cached Ticket Subjects missing

Ticketing Tickets
1

Greetings, I noticed my recurring standard ticket subject entries no longer populate (with a pulldown) after typing a few characters of a common subject line. I was wondering if this was a recent change to reduce overhead within the system? If so, is it something that can be toggled back on by user?

Thank you,
Ethan

1 Like
2

@canden.hicks Are you able to see if this was a quiet change/help on this one?

3

Hi @ethan, I just checked with the team and was told nothing specific was done but obviously something is up if you’re seeing different functions than before.