Bulk Merge

We would love to have a bulk merge option.

We have several offices with more than 3 or 5 servers. When the internet goes down we get tickets for firewall, UPS, all five servers adding up to 7 tickets or so.

It would be sweet to be able to have a bulk merge…

Maybe a better screen with all sites open tickets on the left with a multi-select (CTRL CLICK type dealy) Select the master ticket on the right and say Merge it!

I love this request also. I’ve wanted to see this one for a while. Nothing more annoying that a global event at a large customer and getting 20 of the same ticket :(.