Assets offline

I submitted a ticket but anyone else seeing more and more assets showing as offline but they online and you cannot log into them?

I have 2x customer servers that are showing as being Offline.

Neither of these servers create an offline alert.

One of the servers I cannot connect to Splashtop as it states it is also offline but I can connect to the Backgrounding Tools…

We're having trouble connecting you with Splashtop. Splashtop says: The streamer isn’t online.

A Sync of asset data seems to complete successfully.

My biggest concern is that I cannot remotely control it which is crucial when you’re in trouble.

Tried restarting all the Syncro and Splashtop services… Still offline.

Tried uninstall / reinstall… Still offline.