# Apr 2023 Release Notes

**URL:** <https://community.syncromsp.com/t/apr-2023-release-notes/10855>\
**Category:** Announcements & Updates\
**Created:** [April 18, 2023, 5:11pm UTC](https://community.syncromsp.com/t/apr-2023-release-notes/10855 "2023-04-18T17:11:49Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Caitlin](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/caitlin/32/2108_2.png) [@Caitlin](https://community.syncromsp.com/u/Caitlin)\
**Post date:** [April 18, 2023, 5:11pm UTC](https://community.syncromsp.com/t/apr-2023-release-notes/10855/1 "2023-04-18T17:11:49Z")

</div>

### Windows Agent: 1.0.173 - 3/15/23 | Mac Agent: 1.9.469 - 10/21/22

## What’s new

- Added ability to create a system message on the original ticket after it has been split
- Added ability to create new “month tags” for recurring invoice and invoice templates
- Added new notification for tickets originating from Agent Contact Forms
- Added persistent and collapsible capabilities to the top navigation

## What’s updated

### Reporting

- Resolved 500 error when accessing the Inventory Aging report from Reports tab
- Resolved incorrect text in Internal Report Builder, plus error replacing Customers with Tickets
- Resolved gateway timeout error when changing “Period” on Ticket Time by Customer Report
- Resolved 504 error when running Ticket Time by Customer Report
- Resolved error with ticket comment report not being generated

### Ticketing

- Resolved ticket automation ‘ticket last comment subject’ condition 500 error on next run tickets
- Resolved error when loading large ticket and invoice PDF
- Resolved error where ticket public comments created using script do not email contact

### Asset management

- Resolved issue where Asset Detail - Asset Activity Section \> “View Full Activity” button didn’t open into a new tab
- Resolved issue with Splashtop icon missing on assets with both Splashtop RMM and Splashtop Business

### Invoicing

- Resolved errors when trying to take payment on invoice and modify the Invoice Due Date
- Resolved invoice failures when recurring invoice line items have a Null taxable value

### Patch management

- Updated OS Missing Patches table to include Security Category + Severity

### Splashtop

- Update KB link in modal for Splashtop “Required Permissions Missing”

### Miscellaneous

- Resolved error where clicking on empty space between Documentation and More took you to the Calendar
- Resolved 504 & 500 errors when trying to access
- Resolved server Error 500 when navigating to the Pending Orders page
- Resolved 504 Gateway Timeout Error after Clicking ‘Dismiss All’ to Clear Notifications