By default, I don’t want appointment emails to go out to clients (and in fact, thought it was disabled). I set some time in my calendar for an internal ticket (to do some research for a client) and I noticed earlier that an email had gone to them.
Where is this controlled from? I looked a few minutes ago, but am not seeing it.
In the Admin Settings you’ll find two pages for Appointment Types and Appointment Reminder Schedules. Types can have schedules added to them, which is typically where those notifications are going to be derived from.
Thanks, Andy - it looks like it was the Reminder Schedule that was affecting this. Thanks for the quick response.
No problem. Glad you got it sorted.