Alphabetize or Numeric Order - is this possible?

Is it possible to put things in drop-down menus and lists in some type of order other than ‘random’. For instance, when I go to merge a ticket, it would be nice to see the ticket ‘targets’ in numeric order, as this makes it easier to find a ticket number.

I think that other vendors and products tend to sort things in some fashion as people tend to find things easier this way, vs. just thrown into random lists.

This has been asked for in the past (for several years), however it never gains traction, or perhaps development has issues with this task?

Sorry for the frustrated tone - but this is just more of the inconsistency of this dated UI.

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