Alert VS Bitdefender Gravity Zone

Hi,

We have some ''Detected Threats on the gravity zone dashboard that do not trigger an Alert on Syncro (Severity score is 13), is that normal ? What can we do to make sure all detected threats show up on Syncro ?

Thanks

Are these malware alerts or another kind of alert? Also, are you getting other types of alerts from BitDefender showing up in Syncro or are they all missing?

The 2 in the middle dont show up at all in Syncro 69 + 70

Looks to be malware alerts indeed. We have a development case going for this, I’ll get a ticket created for you. That’ll be in your email momentarily!

We see the same behavior, been an ongoing issues for a couple years for us.