Add Emailed Code as a MFA Option

For Customer Portal MFA, please add emailed code as a MFA option, in addition to the current QR code for MFA apps. This would be easier for the non-technical users to set up without asking the MSP help desk. Also some customers’ employees are line workers who can’t be forced to use personal smartphones due to local or state laws.

We are in a similar situation with PCI compliance and have employees who cannot have mobile devices with them while working. Email is our only option.