Ability to set default ticket type on "Standard Support Request Form"

It would be a great feature if the “Standard Support Request Form” had a drop down menu in place of the “Subject” that coincided with our “ticket issue types”, and that we can set the default option.

This would aid it designating tech for the job, tech accountability reports, and reduce the time a tech has to edit to change the default type from “other” to what it actually would be.

At the very least it would be nice to set a default.