Ability to quickly find an online and idle asset for customer

Feature Requests
1

On a somewhat regular basis I need to test something out at a customer site and cannot use the background tools to accomplish what I need to test. In this case I need to find a syncro asset within a particular customer that is both online and idle. Our previous remote software would allow us to scan down a list of assets in the customer and see at a glance which were online and whether they are active or their idle time.

Apologies if such a feature already exists and I just haven’t found it in the documentation.

1 Like
2

We do show online but we don’t show idle time, so that wouldn’t be possible here.

3

Phew… glad I didn’t miss the place to find it then. It is indeed a feature request then.

4

Wish we had that too. Work around for now @nathan8 . Open the asset record and you should see screenshot of the device and you can tell from that.

5

Ya, that is what we are doing right now but it is not very efficient for finding the 2 idle computers out of 25 in the customer as an example.

6

It would be nice to have a variation of the Green dot that currently shows the asset as being online. Maybe half green and half orange? …merely a random pick of orange.
Could be anything really to show that a PC is idle compared to in use.

This would be very handy.