2 syncro agents

I have a IT vendor that uses syncro and asked if they can have both installations of syncro on the same device? I manage 1 part with my company, and he manages with his company. Please let me know. Thanks in advance.

No, but you can add them as a paid user to your Syncro account and set it up as a co-managed IT environment where they gain access to that one particular customer only. Having multiple agents on one asset isn’t something that will be supported.

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