# Latest **URL:** https://community.syncromsp.com/latest.md [Latest](https://community.syncromsp.com/latest.md) · [Categories](https://community.syncromsp.com/categories.md) · [Tags](https://community.syncromsp.com/tags.md) --- ## [Now Available: Syncro MCP Server](https://community.syncromsp.com/t/now-available-syncro-mcp-server/19638)
**Author:** [@Brandon.Garcin](https://community.syncromsp.com/u/Brandon.Garcin)\ **Replies:** 23\ **Last updated:** [September 29, 2026, 7:26pm UTC](https://community.syncromsp.com/t/now-available-syncro-mcp-server/19638 "2026-09-29T19:26:18Z")
Hi folks! Excited to share that Syncro’s MCP Server is now generally available and included on all plans. The MCP Server lets you connect Syncro to tools like Claude, ChatGPT, Copilot, etc., to get all sorts of work don… --- ## [Smart Ticket Management Features Now Rolling Out](https://community.syncromsp.com/t/smart-ticket-management-features-now-rolling-out/16249)
**Author:** [@Andy](https://community.syncromsp.com/u/Andy)\ **Replies:** 18\ **Last updated:** [August 24, 2026, 6:57am UTC](https://community.syncromsp.com/t/smart-ticket-management-features-now-rolling-out/16249 "2026-08-24T06:57:29Z")
Hey everyone - We are now rolling our new Smart Ticket Management functionality to the first batch of Syncro partners. This includes Smart Ticket Search and Guided Ticket Resolution. There is a lot to these releases, so… --- ## [Introducing Cloud Backup: Protecting Microsoft 365 & Entra ID](https://community.syncromsp.com/t/introducing-cloud-backup-protecting-microsoft-365-entra-id/18592)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 40\ **Last updated:** [August 13, 2026, 12:20am UTC](https://community.syncromsp.com/t/introducing-cloud-backup-protecting-microsoft-365-entra-id/18592 "2026-08-13T00:20:42Z")
Backup and restore has become a must-have in modern IT stacks. It’s critical for compliance, insurance, minimizing downtime, and protecting against ransomware. When it comes to Microsoft 365 and Entra ID, Microsoft’s na… --- ## [New Syncro Subscription Options Available](https://community.syncromsp.com/t/new-syncro-subscription-options-available/19618)
**Author:** [@Andy](https://community.syncromsp.com/u/Andy)\ **Replies:** 5\ **Last updated:** [July 30, 2026, 7:08am UTC](https://community.syncromsp.com/t/new-syncro-subscription-options-available/19618 "2026-07-30T07:08:16Z")
Hey everyone - I just wanted to let you all know that we now have some new subscription options available for both the Core and Team plans. Previously, we’ve offered discounted rates for those opting to pay for an annua… --- ## [Power Hour: Overlooked Secrets to Smarter Device Management](https://community.syncromsp.com/t/power-hour-overlooked-secrets-to-smarter-device-management/18391)
**Author:** [@Caitlin](https://community.syncromsp.com/u/Caitlin)\ **Replies:** 23\ **Last updated:** [July 24, 2026, 8:10pm UTC](https://community.syncromsp.com/t/power-hour-overlooked-secrets-to-smarter-device-management/18391 "2026-07-24T20:10:19Z")
Want to see how one Syncro partner optimizes their policies and manages devices? Join us for our next Syncro Power Hour on August 8 to learn the game-changing tricks you’re missing. Expert: Jasper Grewal, ROI Technol… --- ## [\[Watch Now\] Guardz Webinar](https://community.syncromsp.com/t/watch-now-guardz-webinar/19492)
**Author:** [@Caitlin](https://community.syncromsp.com/u/Caitlin)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 9:10pm UTC](https://community.syncromsp.com/t/watch-now-guardz-webinar/19492 "2026-06-02T21:10:54Z")
Syncro + Guardz Partnership Webinar — June 2, 2026 Hosted by Andy Cormier (Syncro Channel Chief) and Doni Brass (Guardz SVP of Product Strategy) The Partnership Guardz is Syncro’s most aligned marketplace … --- ## [What's New at Syncro: April 2026](https://community.syncromsp.com/t/whats-new-at-syncro-april-2026/19340)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 16\ **Last updated:** [May 26, 2026, 9:48pm UTC](https://community.syncromsp.com/t/whats-new-at-syncro-april-2026/19340 "2026-05-26T21:48:48Z")
Hello Syncro Community :smiley: Hope you’re all doing well! Here’s a look at what’s new and what’s coming soon… In This Release Microsoft 365 Baseline Expansion: CIS-Aligned Hardening (Early Access) Ticket View Update… --- ## [\[On-Demand\] May 2026 Release Webinar](https://community.syncromsp.com/t/on-demand-may-2026-release-webinar/19454)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 1\ **Last updated:** [May 17, 2026, 1:54pm UTC](https://community.syncromsp.com/t/on-demand-may-2026-release-webinar/19454 "2026-05-17T13:54:17Z")
--- ## [Reminder: May Release Webinar is Tomorrow](https://community.syncromsp.com/t/reminder-may-release-webinar-is-tomorrow/19448)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [May 12, 2026, 4:47pm UTC](https://community.syncromsp.com/t/reminder-may-release-webinar-is-tomorrow/19448 "2026-05-12T16:47:15Z")
Hi Partners / Community Members :waving\_hand: Looking forward to seeing you all at tomorrow’s release webinar. If you haven’t registered yet, the form is below. If you’re unable to attend, I will have the recording av… --- ## [What's New at Syncro: May 2026](https://community.syncromsp.com/t/whats-new-at-syncro-may-2026/19431)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 3\ **Last updated:** [May 12, 2026, 4:40pm UTC](https://community.syncromsp.com/t/whats-new-at-syncro-may-2026/19431 "2026-05-12T16:40:28Z")
Hello Partners, This month, Syncro hit a platform milestone with the rollout of the Syncro Linux Agent, expanding unified IT operations across Windows, Mac, and Ubuntu LTS environments. Alongside the Linux GA, this rele… --- ## [Splashtop remote access FROM linux (workaround)](https://community.syncromsp.com/t/splashtop-remote-access-from-linux-workaround/899)
**Author:** [@steven](https://community.syncromsp.com/u/steven)\ **Replies:** 17\ **Last updated:** [May 7, 2026, 11:02pm UTC](https://community.syncromsp.com/t/splashtop-remote-access-from-linux-workaround/899 "2026-05-07T23:02:52Z")
I’ve been keeping a windows machine around just to run splashtop viewer for remote clients for awhile now, figured I’d finally get around to fixing the issue. The viewer runs OK with wine in linux, you just have to forwa… --- ## [New Guardz + Syncro Partnership 🎉](https://community.syncromsp.com/t/new-guardz-syncro-partnership/19427)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [May 5, 2026, 6:06pm UTC](https://community.syncromsp.com/t/new-guardz-syncro-partnership/19427 "2026-05-05T18:06:03Z")
Hi Syncro Community! Big news today :raising\_hands: We’ve partnered with Guardz to bring cybersecurity directly into your Syncro workflow, and it’s available right now through the Syncro Marketplace. Here’s what that m… --- ## [\[On-Demand\] April 2026 Release Webinar](https://community.syncromsp.com/t/on-demand-april-2026-release-webinar/19373)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [April 8, 2026, 9:52pm UTC](https://community.syncromsp.com/t/on-demand-april-2026-release-webinar/19373 "2026-04-08T21:52:27Z")
If you have any questions, please open up a new post in General :waving\_hand: Missed our release notes? Check it out here: What's New at Syncro: April 2026 --- ## [Reminder: April Release Webinar is Tomorrow @10am PST/1pm EST](https://community.syncromsp.com/t/reminder-april-release-webinar-is-tomorrow-10am-pst-1pm-est/19364)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [April 7, 2026, 4:39pm UTC](https://community.syncromsp.com/t/reminder-april-release-webinar-is-tomorrow-10am-pst-1pm-est/19364 "2026-04-07T16:39:00Z")
Friendly reminder that the April Release Webinar is happening tomorrow (April 8th) at 10 am PST/1pm EST with @kristen.costagliola and @Andy! Click here to register if you haven’t done so already. See you there … --- ## [Automating a new computer setup](https://community.syncromsp.com/t/automating-a-new-computer-setup/13164)
**Author:** [@mmendez](https://community.syncromsp.com/u/mmendez)\ **Replies:** 39\ **Last updated:** [March 24, 2026, 9:29am UTC](https://community.syncromsp.com/t/automating-a-new-computer-setup/13164 "2026-03-24T09:29:55Z")
Is there a way I can automate a new computer setup? Basically, I would like to install the agent on a new computer and have it Install Microsoft Office Suite, Dropbox, Chrome, Adobe Reader, change the power settings to … --- ## [Unable to install Agent](https://community.syncromsp.com/t/unable-to-install-agent/10371)
**Author:** [@anon59441248](https://community.syncromsp.com/u/anon59441248)\ **Replies:** 31\ **Last updated:** [March 22, 2026, 6:16am UTC](https://community.syncromsp.com/t/unable-to-install-agent/10371 "2026-03-22T06:16:41Z")
This is happening on all computers I have tried so far: When installing via MSI I get the error ‘There is a problem with this windows installer package. The program run as part of the setup did not finish as expected..’ … --- ## [\[Watch Now\] Release Webinar: March 2026](https://community.syncromsp.com/t/watch-now-release-webinar-march-2026/19271)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [March 11, 2026, 7:16pm UTC](https://community.syncromsp.com/t/watch-now-release-webinar-march-2026/19271 "2026-03-11T19:16:51Z")
If you have any additional questions, spin up a new post in General :slight\_smile: Thank you! --- ## [My MSP Book Is Now Free For Syncro Users For A Limited Time](https://community.syncromsp.com/t/my-msp-book-is-now-free-for-syncro-users-for-a-limited-time/9587)
**Author:** [@Andy](https://community.syncromsp.com/u/Andy)\ **Replies:** 10\ **Last updated:** [March 10, 2026, 10:00pm UTC](https://community.syncromsp.com/t/my-msp-book-is-now-free-for-syncro-users-for-a-limited-time/9587 "2026-03-10T22:00:40Z")
Hey everyone, So as many of you are aware, I had written a book a year or so ago specifically designed for smaller MSPs looking to grow their business. This is based on my own personal experience in the space both as a … --- ## [What's New at Syncro: March 2026](https://community.syncromsp.com/t/whats-new-at-syncro-march-2026/19228)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 4\ **Last updated:** [March 5, 2026, 3:04pm UTC](https://community.syncromsp.com/t/whats-new-at-syncro-march-2026/19228 "2026-03-05T15:04:54Z")
Hi Partners & Community Members, Happy March! We’ve just rolled out a major release focused exactly where it matters most: your core operations. From sharpening your billing precision to streamlining technician workflow… --- ## [\[Watch Now\] Syncro + IRONSCALES: Email Security for MSPs](https://community.syncromsp.com/t/watch-now-syncro-ironscales-email-security-for-msps/19226)
**Author:** [@Caitlin](https://community.syncromsp.com/u/Caitlin)\ **Replies:** 0\ **Last updated:** [March 2, 2026, 5:14pm UTC](https://community.syncromsp.com/t/watch-now-syncro-ironscales-email-security-for-msps/19226 "2026-03-02T17:14:00Z")
Missed or want to rewatch our webinar with IRONSCALES? Catch up here! --- ## [Feb 2026 Community Script Contest](https://community.syncromsp.com/t/feb-2026-community-script-contest/19082)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 5\ **Last updated:** [March 2, 2026, 9:32am UTC](https://community.syncromsp.com/t/feb-2026-community-script-contest/19082 "2026-03-02T09:32:06Z")
We’re officially launching the Syncro Script Community Contest :tada: If you’ve ever written a script that made you think \*“wow, I just saved future-me hours”, this is your moment. :trophy: Two Ways to Win 1. Syncro S… --- ## [Billing That Scales: Pricing, Scaling, and Recurring Revenue | Power Hour](https://community.syncromsp.com/t/billing-that-scales-pricing-scaling-and-recurring-revenue-power-hour/19218)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [February 28, 2026, 6:52pm UTC](https://community.syncromsp.com/t/billing-that-scales-pricing-scaling-and-recurring-revenue-power-hour/19218 "2026-02-28T18:52:16Z")
--- ## [Public Domain Monitoring](https://community.syncromsp.com/t/public-domain-monitoring/19202)
**Author:** [@MackeyInfoTech](https://community.syncromsp.com/u/MackeyInfoTech)\ **Replies:** 11\ **Last updated:** [February 26, 2026, 8:11pm UTC](https://community.syncromsp.com/t/public-domain-monitoring/19202 "2026-02-26T20:11:02Z")
IS there a way we can setup public domain montoring? Meaning something that will check each customer’s public DNS and check the expiry date and then send an alert, say 30 data in advance of expiration. I know Hudu has… --- ## [\[Watch Now\] February 2026 Release Webinar](https://community.syncromsp.com/t/watch-now-february-2026-release-webinar/19158)
**Author:** [@Caitlin](https://community.syncromsp.com/u/Caitlin)\ **Replies:** 0\ **Last updated:** [February 12, 2026, 3:26pm UTC](https://community.syncromsp.com/t/watch-now-february-2026-release-webinar/19158 "2026-02-12T15:26:51Z")
Missed our February Release Webinar? No worries — the full recording is now available below: This week, our product and leadership team shared how Syncro is expanding automation, visibility, and cross-plat… --- ## [Become IT Pro-active with Syncro Automation](https://community.syncromsp.com/t/become-it-pro-active-with-syncro-automation/18644)
**Author:** [@Caitlin](https://community.syncromsp.com/u/Caitlin)\ **Replies:** 1\ **Last updated:** [February 9, 2026, 3:01am UTC](https://community.syncromsp.com/t/become-it-pro-active-with-syncro-automation/18644 "2026-02-09T03:01:59Z")
Thanks to everyone who joined us live for today’s Syncro Power Hour! If you missed it — or want to rewatch — \*\*the full recording is now available! In this session, Daniel Hedges, Senior Sales Engineer at … --- ## [What's New at Syncro: February 2026 Edition](https://community.syncromsp.com/t/whats-new-at-syncro-february-2026-edition/19116)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 8\ **Last updated:** [February 5, 2026, 6:09pm UTC](https://community.syncromsp.com/t/whats-new-at-syncro-february-2026-edition/19116 "2026-02-05T18:09:57Z")
Hi Syncro Community :waving\_hand: This month, Syncro introduces significant expansions to our RMM capabilities with the launch of the Linux Agent, automated Microsoft 365 license billing, and enhanced visibility through… --- ## [\[Watch Now\] Beginner's Guide to Build Insights with Power BI Templates](https://community.syncromsp.com/t/watch-now-beginners-guide-to-build-insights-with-power-bi-templates/19107)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [January 30, 2026, 10:37pm UTC](https://community.syncromsp.com/t/watch-now-beginners-guide-to-build-insights-with-power-bi-templates/19107 "2026-01-30T22:37:04Z")
Thank you to everyone who attended the Power Hour! If you have any questions, please feel free to tag @daniel.hedges, @chen.wang or @vance.forbush :slight\_smile: :rocket: Check out our Power BI Template Hu… --- ## [🚀 Windows Agent 1.0.198 Release: 1/28/26](https://community.syncromsp.com/t/windows-agent-1-0-198-release-1-28-26/19078)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 2\ **Last updated:** [January 27, 2026, 11:15pm UTC](https://community.syncromsp.com/t/windows-agent-1-0-198-release-1-28-26/19078 "2026-01-27T23:15:59Z")
Hi Syncro Community :waving\_hand: Windows Agent version 1.0.198 will be deployed on Wednesday, January 28, 2026. Key Updates in This Release: Resolves an issue where the Get-ScreenCapture script command would trigg… --- ## [Partnership Announcement: Syncro and IRONSCALES Partner to Strengthen Email Security Offerings for MSPs](https://community.syncromsp.com/t/partnership-announcement-syncro-and-ironscales-partner-to-strengthen-email-security-offerings-for-msps/19081)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 0\ **Last updated:** [January 27, 2026, 5:54pm UTC](https://community.syncromsp.com/t/partnership-announcement-syncro-and-ironscales-partner-to-strengthen-email-security-offerings-for-msps/19081 "2026-01-27T17:54:29Z")
:waving\_hand: Hey community, we’ve got some good news to share. Syncro is officially partnering with IRONSCALES to make email security easier to sell, manage, and scale for MSPs. What does this mean for you? You ca… --- ## [Syncro Unleashed: Next-Generation Training is Here](https://community.syncromsp.com/t/syncro-unleashed-next-generation-training-is-here/18981)
**Author:** [@Jess](https://community.syncromsp.com/u/Jess)\ **Replies:** 6\ **Last updated:** [January 20, 2026, 10:05pm UTC](https://community.syncromsp.com/t/syncro-unleashed-next-generation-training-is-here/18981 "2026-01-20T22:05:23Z")
We are thrilled to announce the launch of Syncro Unleashed: From Setup to Scale, our next-generation, streamlined training program. Influenced by your feedback, this definitive resource replaces the Syncro Academy and… [Next page](https://community.syncromsp.com/latest.md?page=1)