|
Audio Attachments
|
|
4
|
156
|
January 4, 2023
|
|
Recurring ticket - leave assigned technician blank
|
|
0
|
120
|
December 20, 2022
|
|
Cached Ticket Subjects missing
|
|
2
|
139
|
December 16, 2022
|
|
New Resolved Ticket Status?
|
|
12
|
262
|
December 16, 2022
|
|
Snooze a ticket for X amount of days
|
|
17
|
491
|
December 13, 2022
|
|
How Do You List "total number of tickets" for a user?
|
|
1
|
157
|
December 8, 2022
|
|
Warranty labor
|
|
3
|
88
|
December 7, 2022
|
|
Sending emails with recurring tickets
|
|
0
|
92
|
December 6, 2022
|
|
Close tickets - rmail from my domain
|
|
1
|
81
|
December 3, 2022
|
|
Send Ticket Request for Approval
|
|
1
|
85
|
December 1, 2022
|
|
Ticket Worksheet - Add to new ticket automatically
|
|
3
|
196
|
November 15, 2022
|
|
Automation to Attach a Worksheet to a Ticket with a Specific Issue Type
|
|
8
|
800
|
November 11, 2022
|
|
What "Send Diagnosis Reminders Daily / Hourly: " does?
|
|
5
|
477
|
March 18, 2022
|
|
Is there a way to make Public Note default instead of Email within Communications
|
|
2
|
121
|
October 27, 2022
|
|
Ticket Automation - Ticket status, resolve doesn't exist
|
|
6
|
288
|
October 27, 2022
|
|
Ticket Notifications Not Working When Another Tech Enters an Update
|
|
5
|
209
|
October 20, 2022
|
|
Bulk Ticket Creation
|
|
10
|
552
|
October 13, 2022
|
|
Using tags in recurring ticket titles
|
|
0
|
102
|
September 30, 2022
|
|
Recurring Tickets by date and time
|
|
0
|
111
|
September 23, 2022
|
|
Change Notification Emails
|
|
0
|
112
|
September 22, 2022
|
|
How do I allow customer to see all their tickets for the month
|
|
1
|
139
|
September 22, 2022
|
|
How get email notification about newly created ticket
|
|
3
|
265
|
September 21, 2022
|
|
Automatic ticket creation from forwarded email broken
|
|
9
|
265
|
September 16, 2022
|
|
Ticket Automation: VIP Contacts - Priority
|
|
0
|
112
|
September 16, 2022
|
|
Add 'name' field to support portal
|
|
1
|
159
|
September 15, 2022
|
|
Can We Please have a "NEXT" Option
|
|
4
|
179
|
September 15, 2022
|
|
App notifications don't open tickets
|
|
5
|
165
|
September 14, 2022
|
|
Outbound Email Traffic
|
|
6
|
296
|
September 13, 2022
|
|
Tickets log or filter by user
|
|
1
|
160
|
September 8, 2022
|
|
Email Rules
|
|
6
|
367
|
September 6, 2022
|